Basic Concepts

Find answers to common queries by our existing customers. Saves you time!

Woocommerce Checkout issue
When a merchant is doing a Woocommerce Checkout integration and they come across the following error on their checkout: Error text: Error [CURL] - The r...
Mon, 7 Apr, 2025 at 6:14 PM
Postilion Acquirer Response code
Visa/ Mastercard Acquirer Merchant Advice Code This is an acquirer mandate, below values are sent to the merchant in the response, in case the merchant ...
Tue, 26 Sep, 2023 at 4:53 PM
Definitions - CAVV and ucaf
Wed, 24 Aug, 2022 at 3:43 PM
When To Use The Reversal (RV) and When To Use The Refund (RF) Flow
This article describes the situations where you should perform a Reversal (RV) rather than a Refund (RF), and vice versa. It is imperative that th...
Thu, 14 Jul, 2022 at 12:04 PM
COPYandPAY FAQ
COPYandPAY FAQ How long is the checkout.id valid for? The checkout.id expires after 30 minutes. What happens when a popup is closed? Some methods of ...
Thu, 9 Jun, 2022 at 9:46 PM
Refunds not permitted to SMS Bins on Nedbank acquiring
The following BINs are blocked from processing refunds; 431416 - Discovery debit card 405266 - Access Bank debit card These BINS cause format error...
Thu, 29 Jun, 2023 at 2:55 PM
VISA mark changes
Thu, 7 Apr, 2022 at 4:45 PM
3D Secure (3DS) Mandatory in South Africa
In South Africa all transactions are mandated by PASA (Payments Association of South Africa)  to go through a 3D Secure process to authenticate the payment ...
Tue, 24 May, 2022 at 3:51 PM
TYME Bank - SMS BIN 484795 - refunds not possible
Kindly note that the TYME Bank debit card BIN 484795 has been restricted from Tyme Bank and the PASA for processing of refunds from our side on request of N...
Thu, 29 Jun, 2023 at 2:57 PM
Card payments optimized for conversion and sales
Thu, 11 Nov, 2021 at 11:57 AM