Peach Payments

Basic Concepts 73

• How do I submit a support ticket to the Client Support department?
• How do I change my Peach Payment account information?
• How do I contact your Customer Service?
• How do I take a screen shot of the problem?
• Where are the customers transaction details saved?

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Payouts Service 14

• How long does Peach Payment store payout batch history?
• What are the acceptable Account Type values?
• Is there a retry mechanism for Unpaids callbacks?
• How to prevent duplicate batches from being submitted?
• Request and Response XML strings

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Debit Order processing 7

• Settlement of debit orders into your account
• What is surety amount and how do I increase it ?
• How does the Bank Account Verification (BANV) Work?
• Uploading a Debit Order batch via API
• How does the Surety deposit for Debit Orders work?

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REST API / OPP 23

• 3DSecure testing with REST API
• Change amount of transaction after Payments Widget loads
• Most relevant Result Codes for transaction processing
• Enable Budget Period feature for Nedbank
• Credit card payment pending and how long does it take to confirm payment

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Recon and Settlements_1 3

• How to Use Peach Payments Console and how to do reconciliation if you are using Nedbank as your acquiring facility
• How to find transactions included in settlement batch - Peach Merchant Account
• Monthly Reconciliation Files In The Peach Dashboard

Payment Methods 22

• Do Masterpass transactions qualify for liability shift?
• Paysafe Credit Card form doesn't stop loading or fields disabled / grayed out
• What if an EFT Secure payment shows as Aborted in portal but was actually paid?
• Integration guide for EFT Secure
• Mobicred integration guide

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Mobile and In-app payments 10

• Using Webhooks with iOS and Android SDKs
• Identifiers in WebHook response
• Does Peach Payments support mobile browsers and apps for accepting payments?
• Reuse token created with SDK on your website or for subscriptions
• Problem in embedding the Peach SDKs into app via sub-frameworks

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Business Intelligence Platform (BIP) 15

• How do I export transaction data from the BIP?
• Reconciliation for manual Refund (RF) in BIP
• BIP Training Manual
• Locating detailed transaction information on the BIP
• Common Error codes and What to do

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Legal 6

• Compliance with The Protection of Personal Information Act (POPI Act)
• Nedbank Consent - Credit Check
• Peach Payments Privacy Policy
• Cashberry Terms and Conditions
• 3DSecure 2.0

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Kenya 2

• KYC consent - Kenya Application
• Kenya Merchant Account Setup

Apple Pay 2

• Apple Pay Documentation
• Why is Apple Pay not Available on Some Devices?

Paypal merchant onboarding. 1

• Paypal Merchants onboarding.

Mailchimp notifications 34

• Upgrade to Embedded Checkout
• Payment Excellence Best Practices - Excessive Attempts Guidelines
• Peach Payments Masterpass Migration Comms - Please Read
• Expiry Date Validation Removal - Peach Payments
• Intraregional Transactions On Multi-Currency Accounts Are Prohibited

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Postmortem RCA 3

• Peach Payments – Paysafe downtime April 28, 2022
• Peach Payments – Paysafe UI Outage May 3rd 2022
• Postmortem: Console / Checkout disconnect MySQL

How to Guides 51

• How does Nedbank Settlements and Reconciliation work
• Magento subscriptions module- FAQs
• Debit Orders (recurring) - Loading and Managing Beneficiaries
• Woo Subscriptions: FAQs and information for recurring orders
• How to submit a Debit Order batch for processing

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Merchant FICA Requirements 5

• Failover Terms and Conditions 2023 Addendum
• Failover Terms and Conditions 2024 Addendum
• Getting Settled by Peach Payments
• How ABSA checks WEBSITES: Compliance & Terms and Conditions
• Merchant FICA Requirements

Woocommerce 64

• Getting payment fee for PayPal payments
• Use COPYandPAY for Callcenters
• EFTSecure refunds not possible if bank account has special permissions
• Renewal subscription payment error after Woocommerce 3.0
• Setting up EFT Secure for merchants on WooCommerce plugin

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