Peach Payments

How to Guides 32

• How does Nedbank Settlements and Reconciliation work
• Magento subscriptions module- FAQs
• How to test the Debit Order API
• Debit Orders (recurring) - Loading and Managing Beneficiaries
• Woo Subscriptions: FAQs and information for recurring orders

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Getting Started 18

• Getting Started With Paysafe / Payment Links
• Getting Started- Peach Payments Products
• Getting Started With Wix
• Getting started with Checkout (Hosted Payments Page)
• Getting Started With Switch

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PayOut Service 15

• How long does Peach Payment store payout batch history?
• What are the acceptable Account Type values?
• Is there a retry mechanism for Unpaids callbacks?
• How to prevent duplicate batches being submitted?
• Request and Response XML strings

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Debit Order processing 7

• Settlement of debit orders into your account
• What is surety amount and how do I increase it ?
• How does the Bank Account Verification (BANV) Work?
• Uploading a Debit Order batch via API
• How does the Surety deposit for Debit Orders work?

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REST API / OPP 23

• 3DSecure testing with REST API
• Change amount of transaction after Payments Widget loads
• Most relevant Result Codes for transaction processing
• Enable Budget Period feature for Nedbank
• Credit card payment pending and how long does it take to confirm payment

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Recon and Settlements_1 2

• How to Use to Peach Payments Console and how to do reconciliation if you are using Nedbank as your acquiring facility
• How to find transactions included in settlement batch - Peach Merchant Account

Payment Methods 14

• Do Masterpass transactions qualify for liability shift?
• Paysafe Credit Card form doesn't stop loading or fields disabled / grayed out
• What if an EFT Secure payment shows as Aborted in portal but was actually paid?
• Integration guide for EFT Secure
• Mobicred integration guide

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Mobile and In-app payments 11

• Identifiers in WebHook response
• Does Peach Payments support mobile browsers and apps for accepting payments?
• Identify a mobile transaction for 3DSecure exemption
• 3DSecure requirements on mobile
• Reuse token created with SDK on your website or for subscriptions

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Business Intelligence Platform (BIP) 15

• How do I export transaction data from the BIP?
• Reconciliation for manual Refund (RF) in BIP
• BIP Training Manual
• Locating detailed transaction information on the BIP
• Common Error codes and What to do

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Troubleshooting 24

• Why am I not receiving emails from Peach Payments?
• Customer receives: "Navigation to the webpage was canceled" after clicking on the payment button
• User Time Out Error - Return Code 900.300.600
• I do not receive a final response on the payment status for 3Dsecure enrolled cards. What setting do I need to make this work?
• What does "risk management transaction timeout (100.380.501)" mean?

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Nedbank Credit Check Consent 0

CopyandPay v4 21

• What if the shopper does not complete the order in time (30 mins)?
• How to handle shoppers that do not return to the shop after payment?
• Overwrite Token Parameter with Security Secret
• Common questions on Generate Token request
• What happens if the transaction's result arrives very late, after more than 30 minutes?

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Legal 5

• Compliance with The Protection of Personal Information Act (POPI Act)
• Nedbank Consent - Credit Check
• Peach Payments Privacy Policy
• Cashberry Terms and Conditions
• 3DSecure 2.0

Basic Concepts 61

• How do I submit a support ticket to the Client Support department?
• How do I change my Peach Payment account information?
• How do I contact your Customer Service?
• How do I take a screen shot of the problem?
• Where are the customers transaction details saved?

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Kenya 2

• KYC consent - Kenya Application
• Kenya Merchant Account Setup

Apple Pay 2

• Apple Pay Documentation
• Why is Apple Pay not Available on Some Devices?

Paypal merchant onboarding. 1

• Paypal Merchants onboarding.

Mailchimp notifications 14

• Important Action Required: Change Of API Endpoint URL For Improved Security
• NB: API Call Update/Changes Required
• COF - Credentials On File API - Peach Payments
• NB Action: Update to Peach Payments API Requirements
• Refund Absa Not reaching

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Postmortem RCA 2

• Peach Payments – Paysafe downtime April 28, 2022
• Peach Payments – Paysafe UI Outage May 3rd 2022

Plugins and Integrations 20

• Peach Payments plug-in for Woo Commerce
• SSL requirements and Warning messages
• Enabling PCI Compliance with Peach Payments plug-in for WooCommerce
• What happens on Peach Payments when I cancel an order in WooSubscriptions
• Can I accept PayPal with Peach

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Staff internal help 1

• 3DS2 ABSA BSI - BIP Configuration/Setup

CIM Finance Connector 1

• CIM Finance Acquire (Mauritius acquiring bank)