Peach Payments
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Knowledge base
KnowledgeBase
How to Guides
21
How does Nedbank Settlements and Reconciliation work
How to test the Debit Order API
Debit Orders (recurring) - Loading and Managing Beneficiaries
How to Configure Shopify plugin
How to Upload a Payout Batch
See all 21 articles
General
15
Getting payment fee for PayPal payments
EFTSecure refunds not possible if bank account has special permissions
Renewal subscription payment error after Woocommerce 3.0
Setting up EFT Secure for merchants on WooCommerce plugin
Authentication credentials exposed to public - What to do
See all 15 articles
Getting Started
18
Getting Started With Paysafe
Getting Started with Payouts (API OR CSV upload)
Getting started with Wordpress
Getting Started- Peach payments Products
Getting Started With Wix
See all 18 articles
PayOut Service
11
How long does Peach Payment store payout batch history?
What are the acceptable Account Type values?
Is there a retry mechanism for Unpaids callbacks?
How to prevent duplicate batches being submitted?
Request and Response XML strings
See all 11 articles
Debit Order processing
7
Settlement of debit orders into your account
What is surety amount and how do I increase it ?
How does the Bank Account Verification (BANV) Work?
Uploading a Debit Order batch via API
How does the Surety deposit for Debit Orders work?
See all 7 articles
REST API / OPP
19
3DSecure testing with REST API
Change amount of transaction after Payments Widget loads
Most relevant Result Codes for transaction processing
Enable Budget Period feature for Nedbank
Credit card payment pending and how long does it take to confirm payment
See all 19 articles
Recon and Settlements_1
0
Plugins and Integrations
18
Peach Payments plug-in for Woo Commerce
SSL requirements and Warning messages
Enabling PCI Compliance with Peach Payments plug-in for WooCommerce
What happens on Peach Payments when I cancel an order in WooSubscriptions
Can I accept PayPal with Peach
See all 18 articles
Payment Methods
9
Do Masterpass transactions qualify for liability shift?
Paysafe Credit Card form doesn't stop loading or fields disabled / grayed out
What if an EFT Secure payment shows as Aborted in portal but was actually paid?
Integration guide for EFT Secure
Mobicred integration guide
See all 9 articles
PaySafe
6
How does a customer or recipient make a payment with the Peach PaySafe link ?
How to find payments and understand status of payments links
How to configure your Peach Payments PaySafe merchant profile
Peach Payments PaySafe API documentation
Peach Payments and Xero
See all 6 articles
Mobile and In-app payments
11
Identifiers in WebHook response
Does Peach Payments support mobile browsers and apps for accepting payments?
Identify a mobile transaction for 3DSecure exemption
3DSecure requirements on mobile
Reuse token created with SDK on your website or for subscriptions
See all 11 articles
Advance Integration
32
Is the IP address of the end-user automatically detected?
Cancel a subscription or Delete stored card
How can I simulate errors to test my integration?
Trigger "Pay Now" button via script in Copy and Pay
How do I validate credit cards prior to storing in the credit card vault?
See all 32 articles
Business Intelligence Platform (BIP)
14
How do I export transaction data from the BIP?
Reconciliation for manual Refund (RF) in BIP
BIP Training Manual
Locating detailed transaction information on the BIP
Common Error codes and What to do
See all 14 articles
Troubleshooting
19
Why am I not receiving emails from Peach Payments?
Customer receives: "Navigation to the webpage was canceled" after clicking on the payment button
User Time Out Error - Return Code 900.300.600
I do not receive a final response on the payment status for 3Dsecure enrolled cards. What setting do I need to make this work?
What does "risk management transaction timeout (100.380.501)" mean?
See all 19 articles
Risk Management
12
What if I know a card is used fraudulently but the acquirer has not blocked it?
Does Peach Payments support ReD Shield?
How do I verify that a transaction is fraudulent?
Determine which risk checks were triggered for transaction
How can I reduce fraud on my website and manage my risk?
See all 12 articles
Basic Concepts
57
How do I submit a support ticket to the Client Support department?
How do I change my Peach Payment account information?
How do I contact your Customer Service?
How do I take a screen shot of the problem?
Where are the customers transaction details saved?
See all 57 articles
Nedbank Credit Check Consent
0
CopyandPay v4
21
What if the shopper does not complete the order in time (30 mins)?
Us COPYandPAY for Callcenters
How to handle shoppers that do not return to the shop after payment?
Overwrite Token Parameter with Security Secret
Common questions on Generate Token request
See all 21 articles
Legal
3
Compliance with The Protection of Personal Information Act (POPI Act)
Nedbank Consent - Credit Check
Peach Payments Privacy Policy
Kenya
1
KYC consent - Kenya Application
Apple Pay
2
Apple Pay Documentation
Why is Apple Pay not Available on Some Devices?
INTERNAL ONLY
Transaction Errors
0
Webhooks
1
How to add Webhooks in Console and BIP
