Basic Concepts

Find answers to common queries by our existing customers. Saves you time!

Glossary: General Terms
General Terms 3-D Secure: Common technological standard (3 Domain Secure) of Visa and MasterCard, set up to make online credit card payments more secur...
Thu, 24 Aug, 2023 at 4:41 PM
Glossary: Entities
Acquiring Bank: The bank or financial institution that processes credit and or debit card payments for products or services for a merchant. The term acquire...
Tue, 30 Apr, 2024 at 11:11 AM
Where are the customers transaction details saved?
You will be able to view full transaction history of your customers in the Peach Payments Console or in the Peach Payments Dashboard (These credentials are ...
Tue, 2 May, 2023 at 1:30 PM
How do I take a screen shot of the problem?
To take a screen shot, please follow these instructions: Press "Print Screen" or "Prt Scr" on your keyboard In the "Start" ...
Tue, 2 Apr, 2024 at 10:25 AM
How do I contact your Customer Service?
Currently we provide support through the following channels: Customer Service Portal: http://support.peachpayments.com Here you can log a service ticke...
Fri, 30 Jun, 2023 at 9:44 AM
How do I submit a support ticket to the Client Support department?
You can create and submit a support ticket through the following ways: Simply send us an email [email protected] Via our website www.PeachPaym...
Mon, 26 Jun, 2023 at 1:45 PM
How do I change my Peach Payment account information?
Updating you account information is an easy process: Simply email us or create a support ticket (see below for link to create ticket) and let us know w...
Tue, 2 May, 2023 at 1:31 PM