Basic Concepts

Find answers to common queries by our existing customers. Saves you time!

Terms and Conditions on Merchant Platform - Peach Payments Guide
What information can I give my customers on my FAQ or terms and conditions page? The following are a few guidelines for your website's terms and con...
Wed, 17 Jan, 2024 at 9:40 AM
Checking which transactions are included in settlement by Peach
Peach payments settles merchants using the Peach merchant account (ABSA aggregation) on a next-business-day basis for transactions processed via credit/debi...
Fri, 29 Sep, 2023 at 9:55 AM
Can I receive money from international buyers?
Yes, provided you inform us upfront that our Payment Platform must accept international cards we can definitely allow international transactions; you will a...
Sat, 21 Dec, 2019 at 7:15 AM
Common Mobicred Result Codes
In the below table you will find a list of common result codes and their descriptions for failures via the Mobicred payment method. If the below informa...
Tue, 8 Nov, 2022 at 1:26 PM
What is an Interchange Fee ?
Interchange fee is a term used in the payment card industry to describe a fee paid between banks for the acceptance of card-based transactions. Usually for ...
Thu, 9 Nov, 2023 at 4:45 PM
3D Secure (3DS) FAQ's
This article includes the following sections: What is 3D Secure? Three domains/stakeholders involved in 3D Secure What does 3D Secure look like? 3D Sec...
Tue, 24 May, 2022 at 3:01 PM
AMEX / American Express Setup Process
The rates for AMEX are typically 1% higher than for Visa and MasterCard. Please note that AMEX also charges a R100.00 set-up fee. AMEX has a separate set-up...
Thu, 8 Jun, 2023 at 5:15 PM
How can I be sure my card details are safe with Peach Payments ?
eCommerce security is the responsibility of all parties involved processing a transaction. This article gives you some clarity on the card payments security...
Sat, 15 Oct, 2022 at 12:23 PM
Can other members of my company access account details on the BIP?
Yes, access to the BIP is limited to particular individuals from your organization. You can request access for someone in your organization and we are also ...
Sat, 21 Dec, 2019 at 7:16 AM
What is a merchant account ?
What is a merchant account ? A merchant account is a type of bank facility that allows any qualifying business to accept payments, from customers, via t...
Tue, 22 Nov, 2022 at 2:23 PM