In the below table you will find a list of common result codes and their descriptions for failures via the Mobicred payment method.
If the below information is not sufficient, please raise a support ticket via support@peachpayments.com, with the following information so that one of our merchant support team members to assist you:
- Was this in the production or the test environment?
- Your merchant name as it appears in our system
- Transaction ID
- Transaction Amount
- Transaction Date
| Mobicred Description | Status in PeachPayments System | Result Code |
| Purchase Approved OK | ACK | 000.000.000 |
| Purchase Cancelled OK | ACK | 000.000.000 |
| Purchase Refunded OK | ACK | 000.000.000 |
| Invalid Username | NOK | 100.380.401 |
| Incorrect Password | NOK | 100.380.401 |
| Customer account not found | NOK | 800.100.195 |
| Account Requires Verification | NOK | 800.100.176 |
| Account in Arrears | NOK | 800.100.162 |
| Insufficient Funds | NOK | 800.100.162 |
| OTP Incorrect | NOK | 800.100.166 |
| OTP Expired | NOK | 800.100.166 |
| Maximum OTP incorrect attempts | NOK | 800.100.166 |
| Maximum OTP resend requests reached | NOK | 800.100.166 |
| MerchantID cannot be blank | NOK | 800.100.156 |
| MerchantID not found | NOK | 800.100.190 |
| MerchantID disabled | NOK | 800.100.190 |
| MerchantKey cannot be blank | NOK | 800.100.156 |
| MerchantKey incorrect | NOK | 800.100.156 |
| MerchantRequestID cannot be blank | NOK | 800.100.156 |
| Duplicate MerchantRequestID | NOK | 800.100.156 |
| Error saving MerchantRequestID | NOK | 800.100.156 |
| Amount cannot be blank | NOK | 800.100.174 |
| MerchantID not enabled for autocapture | NOK | 800.100.190 |
| Effective product transaction not found | NOK | 800.100.167 |
| OTP not sent | NOK | 800.100.100 |
| MCReference not valid | NOK | 800.100.167 |
| Customer account record not found for transaction | NOK | 800.100.195 |
| Customer record not found for transaction | NOK | 800.100.195 |
| OTP not required | NOK | 800.100.100 |
| Error Posting transaction to GL | NOK | 800.100.100 |
| User login has insufficient privileges | NOK | 800.100.190 |
| Cannot refund more than purchase balance | NOK | 700.400.200 |
| Invalid Merchant IP Address | NOK | 800.900.401 |
| Purchase is in created state | NOK | 800.100.152 |
| Purchase is in approved state | NOK | 800.100.152 |
| Purchase in refunded state | NOK | 800.100.152 |
| Purchase in declined state | NOK | 800.100.152 |
| Purchase in an unknown state | NOK | 800.100.152 |