The following BINs are blocked from processing refunds;
431416 - Discovery debit card
405266 - Access Bank debit card
These BINS cause format errors due SMS transactions being sent to Nedbank as DMS transaction - PASA has placed a restriction on these cards refunds and until such time that this has been agreed and updated with PASA, we may not process these refund requests.
Peach have implemented a detection check on all refunds to identify and reject these requests upfront, rather than cause customer inconvenience and queries later.
What do we see?
The transaction returns a "successful" result, however the transaction does not reach the issuer/card.
How do merchants then refund there cards/BINS?
A manual refund needs to be processed by the merchant e.g .EFT
What is being done to resolve this?
We await the issuing banks to finalise negotiations with PASA