Transaction

KnowledgeBase for all Transaction related queries

A Guide to Transaction Types and Codes
Every action in the payment lifecycle, from a simple purchase to a refund, is identified by a specific transaction type code. Understanding what these co...
Wed, 18 Jun, 2025 at 3:58 PM
Found 0 transactions instead of 1
Payment cannot be completed. Please contact support with following information: Found 0 transactions instead of 1 ndc: AAA1BF472A22EFDE34BAA4E6E42FC011.s...
Sat, 21 Dec, 2019 at 7:15 AM
Guidelines for test transactions
To make sure that your payment gateway works perfect when you start doing live transactions we require to do a couple of test transactions in the sandbox th...
Wed, 22 Sep, 2021 at 6:30 PM
Handling REJECTED [900.100.300] Transactions with a Successful Debit
1. Scenario Definition This procedure applies ONLY under the following specific circumstances: A transaction's final status is "REJECTED"...
Mon, 16 Jun, 2025 at 9:34 PM
How Long is a Pre-Authorisation (PA) Valid For?
1. Understanding Pre-authorisation and Capture A Pre-authorisation (PA) is a transaction that temporarily blocks or reserves funds on a customer's c...
Thu, 19 Jun, 2025 at 11:31 AM
How to Find a Card's Issuing Bank and Other Details (BIN Lookup)
When reviewing a transaction, it's often necessary to find more information about the card used, such as the bank that issued it. This is done using ...
Wed, 18 Jun, 2025 at 9:41 AM
Merchant Guide: Handling Pending and Manual Review Return Codes
This guide provides a clear overview of two important transaction return codes—'Pending' and 'Successful, Flagged for Manual Review'—to...
Tue, 17 Jun, 2025 at 5:30 PM
Payment Links: Terms of Service
Add terms of service You can make it mandatory that your customers have to agree to your terms of service before being able to pay payment links. ...
Fri, 13 Jun, 2025 at 11:30 AM
Refunds not permitted to SMS Bins on Nedbank acquiring
The following BINs are blocked from processing refunds; 431416 - Discovery debit card 405266 - Access Bank debit card These BINS cause format error...
Thu, 29 Jun, 2023 at 2:55 PM
Response Codes
Overview Transactions can fail for a variety of reasons, with the result code and description providing details for the failure. API responses include r...
Thu, 19 Jun, 2025 at 2:58 PM