Transaction

KnowledgeBase for all Transaction related queries

Reversal (RV) vs. Refund (RF): A Guide to Correct Transaction Handling
Understanding the difference between performing a Reversal (RV) and a Refund (RF) is essential for correct financial processing. Using the wrong flow for...
Wed, 18 Jun, 2025 at 1:44 PM
Technical Bulletin: 16-Character Limit for Transaction ID
1. The Requirement Please be aware of an important restriction regarding the length of the merchantTransactionId. Due to new requirements from our acqu...
Wed, 18 Jun, 2025 at 1:57 PM
Technical Bulletin: 25-Character Limit for Multi-Currency Transaction IDs
1. Scope: Multi-Currency Transactions Only This restriction applies specifically to merchants using our Multi-Currency functionality. This service is fa...
Wed, 18 Jun, 2025 at 2:03 PM
Transactions
The Transactions section of the Dashboard enables you to view transaction information and perform a range of tasks. View transactions for multiple ...
Fri, 13 Jun, 2025 at 11:17 AM
Troubleshooting: Why is a Payment Stuck in a 'Pending' Status?
This guide explains why a card payment might remain in a "pending" status in your system and outlines the best practice for ensuring you always...
Thu, 19 Jun, 2025 at 11:36 AM
User authorization failed 800.900.300
When you query the transaction result, you get a 800.900.300 code: {"result":{"code":"800.900.300","description"...
Mon, 23 Oct, 2023 at 11:08 AM
What is an Interchange Fee ?
Interchange fee is a term used in the payment card industry to describe a fee paid between banks for the acceptance of card-based transactions. Usually for ...
Thu, 9 Nov, 2023 at 4:45 PM