Business Intelligence Platform (BIP)

How do I export transaction data from the BIP?
There is an easy to use built-in utility in the BIP that will let you export data to your choice of file format. Login into the BIP and select your com...
Mon, 9 Mar, 2020 at 12:17 PM
Reconciliation for manual Refund (RF) in BIP
When you perform any action such as a refund or reversal from the BIP there is no data being pushed back to your servers. You must manually reconcile this i...
Thu, 11 Feb, 2021 at 1:02 PM
BIP Training Manual
The BIP Training Manual is attached below.
Tue, 21 Jan, 2020 at 1:40 PM
Locating detailed transaction information on the BIP
Please see below for the easy step-by-step process for locating and extracting specific transaction information from the BIP: Login into the BIP and selec...
Mon, 9 Mar, 2020 at 12:21 PM
Common Error codes and What to do
Transactions in the BIP have a corresponding code (For successful transactions, the code is 000.000.000). Failed transactions have error codes that can give...
Thu, 5 Mar, 2020 at 9:13 AM
Transaction types explained
There are different types of transactions with each transaction type having its own abbreviation in the BIP.  The below list should help you in making the ...
Mon, 9 Mar, 2020 at 12:21 PM
Searching for 3D-Secure Transactions on the BIP
Please see below for a step-by-step process on searching for and isolating transactions which went through 3D-Secure: Login to the BIP and click on the &q...
Mon, 9 Mar, 2020 at 12:21 PM
Checking for customers' stored cards and rejections - Exporting this data from BIP
This article provides information on how to filter for the following specific data: Who has stored their card How many transactions were declines How ...
Mon, 9 Mar, 2020 at 12:21 PM
How to tell if a transaction is done with a foreign card
Please see below for how to use the BIP to find out if a foreign card was used in a transaction: Locate the transaction in question in the BIP and click ...
Mon, 9 Mar, 2020 at 12:21 PM
Add users to your BIP account
This article gives more information on how you as a merchant / business owner can add users to the BIP. These users (agents, employees, financial managers, ...
Wed, 19 Aug, 2020 at 3:26 PM