Please see below for the easy step-by-step process for locating and extracting specific transaction information from the BIP:

  • Login into the BIP and select your company or a channel for which you want to view transaction data:
    • Click on the transactions icon at the top of the page
    • This will show you all the transactions for the day
    • Click on the "+" icon to the left of your company name to view transactions for a specific channel only
  • Select the desired time period for which you want to view the transactions:
    • Use the “From” and “To” fields on the transactions page. (For example from: 06-12-2004 00:00:00 and to: 12-12-2004 23:59:59)
    • It is important to note only transactions no older than 18 months are stored
  • Click on search to display all the transactions for your selected time period (provided the date range is not too wide):
    • If the data range is too wide please search for either the cardholder's surname or the Transaction ID
    • If all else fails, search for the transaction amount and work your way from there (there is an option to search by exact transaction amount or within a range)
  • After locating the transaction you are looking for, click on it to display detailed (Non-sensitive) information on the transaction and cardholder. 
  • On your keyboard, press Ctrl + P (For Windows users) or  Cmd + Shift + P (For Mac users) to display the print settings, then change the printer settings to print it as PDF (This will allow you to save the document as a PDF).