What to do in case of a REJECTED [900.100.300] transaction, but a SUCCESSFUL debit : Peach Payments

What to do in case of a REJECTED [900.100.300] transaction, but a SUCCESSFUL debit Print

Created by: Nadine Martin

Modified on: Sat, 21 Dec, 2019 at 7:14 AM

If a transaction status is "REJECTED" and the reason is "no response from connector/acquirer [uncertain result]" yet the customer's bank account was debited then:

Confirm with the acquirer that the debited amount has been settled into your merchant account

When confirmed and a refund is requested then do so 'manually' and NOT on the BIP as the transaction is registered as unsuccessful

Nadine is the author of this solution article.

Did you find it helpful? Yes No

Help Desk Software by Freshdesk

What to do in case of a REJECTED [900.100.300] transaction, but a SUCCESSFUL debit Print

Related Articles