Peach Payouts now supports float management


Your finance team no longer needs to make bank transfers, each time you need to use our payouts system. You can simply maintain a float, by funding your Peach Payouts account.


Whenever you need to make outbound payments, the batch amounts will be deducted from the  your Peach Payouts account balance.

Please send us your details to get your account setup.


How it works


Merchants have used Peach Payouts to settle suppliers invoices, pay wages, salaries and commissions, for marketplace split payments.


1. Open Peach Payouts account


2. Fund your Payouts account (Or you can choose to make a transfer to our PayOuts account with the batch number as reference, each time you want to make split payments, for example PEA001 float )


3. Submit batches via API or CSV - your Payouts account balance will be deducted


 

FAQ


Our Peach Payouts knowledge-base gives you some information on the system and processes.

1. How do I submit a batch ?

You can build your own interface (submit via API), or upload a batch manually on our platform (Upload a CSV via peachpay.co.za)

2. How do I check my Peach payouts balance ?

Login to peachpay.co.za (username and password is provided once you sign up) - The balance will also be displayed in the merchant console.
In case you are not able to view your balance, you may also request your balance by sending an email to support@peachpayments.com

3. What happens when a payment to a recipient fails ?

Depending on the failure reason, the funds will be paid out weekly to your bank account. If you maintain a float, the float balance will be credited with the unpaid


4. How long can we typically wait to receive unpaid responses, before concluding that the other payments for which no unpaid response was received, were successful ?

The banks say that unpaid will arrive within five working days. For payments, they are usually all in by the end of day two but there are some fringe cases where this can take longer (eg. payment made to a closed account)


5. In the event that an unpaid response is not successfully delivered to the callbackURL, what intervals does the system keep trying to deliver the unpaid result to the merchant's callbackURL ?

We attempt to send the callback up to 10 times. Each retry is after a slightly longer lapse than the previous one so the last retry is about 3 hours after the first attempt

 

6. What information or parameters are required for the a payout request ?

Below are the parameters that are included in the request sent out to make a payout.


Two commonly misunderstood elements / parameters are:


1. CustomerCode - The customer code used to identify the payment in your system.
2. Reference - The reference that will appear on the recipient’s bank statement.