Debit order batches need to be uploaded before a certain cut-off time to be processed. The cut-off time depends on the Service Type that you use: Same Day (SDV), 1Day and 2Day.


 


Cut-off times per service type




Service typeCut-off time
SDV14h00
1Day12h00
2Day11h00


 


Example: if you want debit orders to bank on Friday




Service typeWhen uploading the batch you use Due date:and upload the batch:
SDVFridaybefore Friday 14h00
1DayThursdaybefore Thursday 12h00
2DayWednesdaybefore Wednesday 11h00


 


Example: if you want debit orders to bank on Monday




Service typeWhen uploading the batch you use Due date:and upload the batch:
SDVMondaybefore Monday 14h00
1DaySaturdaybefore Friday COB
2DayFridaybefore Friday 11h00


 


Example: if you want debit orders to bank on Tuesday



Service typeWhen uploading the batch you use Due date:and upload the batch:
SDVTuesdaybefore Tuesday 14h00
1DayMondaybefore Friday 12h00
2DaySaturdaybefore Friday COB


 


If you upload a batch later than the cut-off time it will not process, in that case you have to change the Due date to the next day.


If you still want the debit orders to bank on your intended day, please change the Service Type (from 2Day to 1Day or from 1Day to SDV).

Processing over Weekends and Public Holidays

Note that there are no processing on non-business days, (weekends and Public Holidays).

Please ensure that batches are uploaded in time for processing before weekends and Public Holidays. Regular processing will resume the next business working day.


A system error message will advise you to choose a different date, should the chosen date be invalid and fall on a non-processing day.