Basic Concepts
Find answers to common queries by our existing customers. Saves you time!
This article gives an overview of the differences between pending transactions and transactions flagged for manual review, for correct handling of both resu...
Thu, 29 Jun, 2023 at 3:19 PM
Order status information for WooCommerce Orders are created when a customer completes the checkout process, and they are visible by Admin and Shop Manager ...
Tue, 26 May, 2020 at 3:33 PM
This article gives information on how to change a bank account for fees and settlements. A bank account (different to the merchant account) is required, t...
Sat, 21 Dec, 2019 at 7:15 AM
3D Secure is not optional in South Africa since this is mandated by PASA (payments regulator). As a merchant – you will be liable for fines from the banks a...
Tue, 29 Nov, 2022 at 1:54 PM
I am under the impression that 3D Secure is opt-in by the merchant. 3DSecure is not opt-in in South Africa. It is mandatory for all eCommerce transactio...
Fri, 7 Jul, 2023 at 10:16 AM
You may want to display payment method brand logos on your shop to give your customers some more comfort when they are transacting on your website. We hav...
Fri, 28 Apr, 2023 at 1:07 PM
You may want to receive a notification once a payment has gone through successfully. Please note that your integration/platform may have limitations or spec...
Wed, 28 Feb, 2024 at 10:01 AM
Payment Types Code Description Capture CP Captures a preauthorised (PA) amount. Chargeback CB A negative booking on...
Mon, 13 May, 2024 at 6:43 AM
This article gives the steps to change the timezone in which your transactions reflect, to the appropriate South African timezone. This is important in ...
Tue, 31 Jan, 2023 at 1:32 PM
This article gives an orientation on the relevant features, to assist with payments operations, once a merchant has gone LIVE. This covers reconciliatio...
Fri, 28 Apr, 2023 at 1:57 PM