Creating a Shopify sandbox for a merchant to conduct testing before receiving live credentials is possible, and to be executed by app engineers only, but this article serves as a guide for clarity into the process for onboarders.


In order for a Shopify sandbox to function correctly, the entity ID needs to be linked to a checkout created in the live environment.

To simulate this environment, we create a blank console profile in the Live Console (exactly the same way as we did when creating sandboxes in the Test Console) to link the sandbox to.


Step 1: Create sandbox in test console

Step 2: Create blank console setup (fill merchant name and create checkout channel only)

Step 3: Link Shopify sandbox entity ID to the live checkout channel

Step 4: Send the merchant credentials for the live console setup


Please note: