We have below contacts for MCB and also included the card schema allowed for this connector.
- Contact for support in acquiring : [email protected]
- Escalation contacts : [email protected] & [email protected]
- Cancelation of refunds contacts : [email protected] & [email protected]
- Supported card brand VISA, MASTER and AMEX..: MCB – we also accept Diners (Non 3D only) and UPI
- Contacts for settlement or reconciliation : [email protected] & [email protected]
- Contact for support in issuing : [email protected]
- Supported payment types : [email protected]
The support team typically responds within 5 working days for general queries. For MCB Juice it will take around two to four weeks for major technical issues that require IT team intervention.