We have below contacts for MCB and also included the card schema allowed for this connector.
- Contact for support in acquiring : ecom@mcb.mu
- Escalation contacts : ecom@mcb.mu & koomaren.armoogum@mcb.mu
- Cancelation of refunds contacts : ecom@mcb.mu & mcbcards.merchantsupport@mcb.mu
- Supported card brand VISA, MASTER and AMEX..: MCB – we also accept Diners (Non 3D only) and UPI
- Contacts for settlement or reconciliation : ecom@mcb.mu & mcbcards.merchantsupport@mcb.mu
- Contact for support in issuing : vincentduval.latreille@mcb.mu
- Supported payment types : ecom@mcb.mu
The support team typically responds within 5 working days for general queries. For MCB Juice it will take around two to four weeks for major technical issues that require IT team intervention.