You want to load the widget and you see the text below.


Payment cannot be completed.
Please contact support with following information:
invalid or missing entity type
ndc: E1C3CC6D2A9B407EF1F712A3CB262C13.prod01-vm-tx05
timestamp: Mon, 28 May 2018 07:49:33 GMT


Possible fix



  • In step 1 you have probably used the live endpoint with test credentials (LIVE Authorization and Test entityId) or vice versa