We have 2 processed that run for Batch files:

  1. File Parsing / Reading - Runs every hour at hh:10 (only between 5am and 11pm)

  2. The File reading takes typically 1-2 mins but could be longer depending on the size of the file

  3. Once the file is read / parsed – then the 2nd process will trigger – this is the actual processing of the batch lines / records

  4. Please note that the processing time for the records may differ and depends on the general queue of the files we have for all our customers

  5. Under normal circumstances we will process upto 30 transactions per minute to avoid overloading downstream systems such as acquiring banks

Please contact support for any further details.