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Contact us @ SA +27 21 2005877 - Kenya +254203893890 - Mauritius +2302158001 Monday to Friday - 9.00AM to 5.30PM - Weekends and Holidays - 09AM to 2PM
Knowledge base
Peach Payments Merchant's
Peach Payments Merchants Logo
1
Logos for Merchants
Risk & Fraud
0
KnowledgeBase
Basic Concepts
73
How do I submit a support ticket to the Client Support department?
How do I change my Peach Payment account information?
How do I contact your Customer Service?
How do I take a screen shot of the problem?
Where are the customers transaction details saved?
View all 73
Payouts Service
14
How long does Peach Payment store payout batch history?
What are the acceptable Account Type values?
Is there a retry mechanism for Unpaids callbacks?
How to prevent duplicate batches from being submitted?
Request and Response XML strings
View all 14
Debit Order processing
7
Settlement of debit orders into your account
What is surety amount and how do I increase it ?
How does the Bank Account Verification (BANV) Work?
Uploading a Debit Order batch via API
How does the Surety deposit for Debit Orders work?
View all 7
REST API / OPP
23
3DSecure testing with REST API
Change amount of transaction after Payments Widget loads
Most relevant Result Codes for transaction processing
Enable Budget Period feature for Nedbank
Credit card payment pending and how long does it take to confirm payment
View all 23
Recon and Settlements_1
3
How to Use Peach Payments Console and how to do reconciliation if you are using Nedbank as your acquiring facility
How to find transactions included in settlement batch - Peach Merchant Account
Monthly Reconciliation Files In The Peach Dashboard
Payment Methods
22
Do Masterpass transactions qualify for liability shift?
Paysafe Credit Card form doesn't stop loading or fields disabled / grayed out
What if an EFT Secure payment shows as Aborted in portal but was actually paid?
Integration guide for EFT Secure
Mobicred integration guide
View all 22
Mobile and In-app payments
10
Using Webhooks with iOS and Android SDKs
Identifiers in WebHook response
Does Peach Payments support mobile browsers and apps for accepting payments?
Reuse token created with SDK on your website or for subscriptions
Problem in embedding the Peach SDKs into app via sub-frameworks
View all 10
Business Intelligence Platform (BIP)
15
How do I export transaction data from the BIP?
Reconciliation for manual Refund (RF) in BIP
BIP Training Manual
Locating detailed transaction information on the BIP
Common Error codes and What to do
View all 15
Nedbank Credit Check Consent
0
Legal
6
Compliance with The Protection of Personal Information Act (POPI Act)
Nedbank Consent - Credit Check
Peach Payments Privacy Policy
Cashberry Terms and Conditions
3DSecure 2.0
View all 6
Kenya
2
KYC consent - Kenya Application
Kenya Merchant Account Setup
Apple Pay
2
Apple Pay Documentation
Why is Apple Pay not Available on Some Devices?
Paypal merchant onboarding.
1
Paypal Merchants onboarding.
Mailchimp notifications
34
Upgrade to Embedded Checkout
Payment Excellence Best Practices - Excessive Attempts Guidelines
Peach Payments Masterpass Migration Comms - Please Read
Expiry Date Validation Removal - Peach Payments
Intraregional Transactions On Multi-Currency Accounts Are Prohibited
View all 34
Postmortem RCA
3
Peach Payments – Paysafe downtime April 28, 2022
Peach Payments – Paysafe UI Outage May 3rd 2022
Postmortem: Console / Checkout disconnect MySQL
How to Guides
51
How does Nedbank Settlements and Reconciliation work
Magento subscriptions module- FAQs
Debit Orders (recurring) - Loading and Managing Beneficiaries
Woo Subscriptions: FAQs and information for recurring orders
How to submit a Debit Order batch for processing
View all 51
Merchant FICA Requirements
5
Failover Terms and Conditions 2023 Addendum
Failover Terms and Conditions 2024 Addendum
Getting Settled by Peach Payments
How ABSA checks WEBSITES: Compliance & Terms and Conditions
Merchant FICA Requirements
Woocommerce
64
Getting payment fee for PayPal payments
Use COPYandPAY for Callcenters
EFTSecure refunds not possible if bank account has special permissions
Renewal subscription payment error after Woocommerce 3.0
Setting up EFT Secure for merchants on WooCommerce plugin
View all 64