Basic Concepts

Find answers to common queries by our existing customers. Saves you time!

Verified by Visa, Mastercard SecureCode, AMEX, DINERS and other payment method logos
You may want to display payment method brand logos on your shop to give your customers some more comfort when they are transacting on your website. We hav...
Fri, 28 Apr, 2023 at 1:07 PM
FAQ - 3DSecure, Payouts, Deregister a card
I am under the impression that 3D Secure is opt-in by the merchant. 3DSecure is not opt-in in South Africa. It is mandatory for all eCommerce transactio...
Fri, 7 Jul, 2023 at 10:16 AM
Can I turn 3DSecure off (Is 3DSecure mandatory?)
3D Secure is not optional in South Africa since this is mandated by PASA (payments regulator). As a merchant – you will be liable for fines from the banks a...
Tue, 29 Nov, 2022 at 1:54 PM
How to change bank account for fees and settlements
This article gives information on how to change a bank account for fees and settlements. A bank account (different to the merchant account) is required, t...
Sat, 21 Dec, 2019 at 7:15 AM
How to handle pending and manual review card payment return codes
This article gives an overview of the differences between pending transactions and transactions flagged for manual review, for correct handling of both resu...
Thu, 29 Jun, 2023 at 3:19 PM
Daily Settlement by Nedbank
The settlement for all net sales is done the next day, so for example all sales from today less any refunds or reversals from today will be settled tomorrow...
Tue, 31 Jan, 2023 at 9:28 AM
What has happened if the payment result states "Uncertain result" 900.100.300?
In rare occasions payments show a result code that says "Uncertain result" 900.100.300. This means that the initial debit was affected by down...
Wed, 29 Sep, 2021 at 6:26 PM
Test Cards to use for sandbox testing
Peach Payment Test Cards Note: Card associations that are available to you depend on the country you do business in, please contact Peach for more infor...
Fri, 24 Mar, 2023 at 2:11 PM
ECI Flag Value - Determine whether transaction was 3DSecure or 3DS Attempted
What is the ECI Value? Electronic Commerce Indicator (ECI) is a value returned by Directory Servers (Visa, MasterCard, JCB, and American Express) indicatin...
Mon, 29 May, 2023 at 8:50 AM
Nedbank Add On Addendum
Did you know that an existing merchant can onboard new stores without going through the lengthy Nedbank Merchant Application process and save on the Nedbank...
Thu, 30 Nov, 2023 at 1:26 PM