This article gives more information on how you as a merchant / business owner can add users to the BIP. These users (agents, employees, financial managers, accountants or storefront consultants) can then see transaction information, perform refunds, etc.

What you need to do

Send an email with the details below to and request for the user to be added to your merchant profile.


Content of email to be sent to us - Information of team member

  1. First name
  2. Last name
  3. Email address
  4. Access role/level - See below Access Role Guide to assist with your decision 


** Access role guide is also attached