This article shows you how to log into the peach payments system to submit a debit order batch, so that your customers bank accounts are debited and the funds are settled into your bank account.
Two ways of processing debit orders :
- Manually via CSV upload at peachpay.co.za
- Via API call from your system
This article talks about the manual CSV upload method.
What you need :
- Peach payments debit order account (Send us your information with this form to get setup)
- Login details for peachpay.co.za
- CSV file template
Debit Order Processing via CSV Upload
Please refer to the CSV template provided for Debit Orders
Log into peachpay.co.za portal to upload the CSV file with the payment details for the debit orders.
Once logged into the PeachPay portal, navigate to;
Collections -> Debit Orders -> Import Batch
SDV - Submitted and Processed on the same day as action date – file can be loaded on the same day as debit order date - daily submission deadline is 15h00.
Paysoft CSV (With Headers)
Add the description and submit for processing.
If there are any failed validations – you can view and correct before submission or continue with errors ie. The errors will not be processed.
Debit Order History Report
Go to Collections -> Debit Orders ->DebitOrderHistory
The history report will provide information on all previous batches processed and the status of each transaction.
Unpaid Transaction Report
Go to Collections -> Debit Orders ->UnpaidTransactions
Here you will see all unpaid transactions and the reason for unpaid – ie insufficient funds, account closed etc.
Some useful links for information :