Debit order batches need to be uploaded before a certain cut-off time to be processed. The cut-off time depends on the Service Type that you use: Same Day (SDV), 1Day and 2Day.
Cut-off times per service type
|Service type||Cut-off time|
Example: if you want debit orders to bank on Friday
|Service type||When uploading the batch you use Due date:||and upload the batch:|
|SDV||Friday||before Friday 14h00|
|1Day||Thursday||before Thursday 12h00|
|2Day||Wednesday||before Wednesday 11h00|
If you upload a batch later than the cut-off time it will not process, in that case you have to change the Due date to the next day.
If you still want the debit orders to bank on your intended day, please change the Service Type (from 2Day to 1Day or from 1Day to SDV).