RESOLVED - Apr 12 - Nedbank transaction timeouts

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Incident Type: Nedbank / iVeri not available

Time period: Apr 12, 09:00 AM - 10:25 AM

Status: RESOLVED

Action Required: No action required from merchants as of now

 

Dear Merchants,

Nedbank/iVeri systems were not available today between 09:00 AM and 10:25 AM. A majority of transactions timed out during this period.

We alerted Nedbank on the issue and they resolved this on their end. They are looking into the root cause and will notify us as soon as they have an update.

Please contact us on support@peachpayments.com for any questions that you may have.

We apologize for any inconvenience.

Thank you

Your Peach Payments Team

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