RESOLVED - Incident Notification - Apr 12 - Nedbank transaction timeouts

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[UPDATE 1]

The issue appears to be resolved by Nedbank. We are awaiting confirmation and monitoring the situation.

 

Incident Type: Nedbank / iVeri not available

Time period: Apr 12, 09:00 AM - ongoing

Status: ONGOING

Action Required: No action required from merchants as of now

 

Dear Merchants,

Nedbank/iVeri systems are not available today since 09:00 AM. A majority of transactions are timing out currently.

We have alerted Nedbank on the issue and they working to resolve this on their end.

Please contact us on support@peachpayments.com for any questions that you may have.

We apologize for any inconvenience.

Thank you

Your Peach Payments Team

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