Incident Type: Nedbank / iVeri system down
Time period: Oct 20, 13:23 PM - Ongoing
Action Required: No action required from merchants as of now
We have detected a high number of transactions where we are not able to reach Nedbank/iVeri system.
Nedbank and iVeri have confirmed that they are currently experiencing an issue on one of their servers.
This problem then prevents us from reaching their systems for a number of transactions.
This problem started at 13:23 PM today and has affected a majority of transactions.
Our team is monitoring the situation and will update you once this is resolved. We will then also contact merchants whose transactions were affected by this incident.
We apologize for any inconvenience this may be causing.
Please contact us on firstname.lastname@example.org for any questions that you may have.
Your Peach Payments Team