High Priority: Issue with FNB cards and Nedbank merchants

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Dear Merchant,

We are aware of the Authorization problem with customers using FNB cards whereby Nedbank rejects the authorization on the customer’s card (Authorization Error) yet FNB processes the authorization (Customers get a message from FNB saying that funds are reserved for purchase).

The error has been occurring for over one week now, the banks have confirmed that they are working on a solution.

Should you encounter such a case from customers, please report it to

support@peachpayments.com

We will continue to push for a solution to this issue and also closely monitor the developments and keep you informed.

Thank you
Your Peach Payments Team

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