Incident Type: yellow - performance issues
Incident Timeframe: 15. June 2015 14:55 - 16:18 SAST
Affected Systems: WPF, COPYandPAY
Issue Status: SOLVED
Description of the Issue:
We have been experiencing service difficulties in the above mentioned timeframe. A a certain percentage of transaction traffic would not have reached our servers and you would have experienced some transaction failures.
The Incident Response Team worked to re-establish the full processing functionalities.
The issue has been solved by our incident response team.
Please be advised that processing was up and running for this duration and only a small percentage of transaction traffic was affected during mentioned time frame.
If you have any questions on this please feel free to contact our support team on firstname.lastname@example.org
Your Peach Payments Team