May 18th - Incident Report

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Incident Type: yellow - service disruption

Incident Time frame: From 2015-05-18 11:31:47 UTC

Affected Systems:
Processing Services & Business Intelligence Platform

Description of the Issue:
Dear customer,
We are experiencing partially reduced availability since 11:31 UTC, May 18th, 2015. Our incident response team will continue close monitoring of the platform and continue working with the utmost priority on solving the issue completely.

More detailed information regarding the impact of this period of partially reduced availability will be made available in a follow up communication within the next 24 hours.

Status:
New

Further updates will follow.
We apologize for any inconvenience caused.

Kind regards,
Peach Payments

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