Resolved: Bankserv 3DS service down

Follow

Dear Customer,

 

Please be advised that there is an ongoing issue at Bankserv that is causing all transactions that require 3DSecure authentication to fail.

 

We are working with Bankserv to receive more information on the problem on their end and also resolution timelines.

 

We will keep you update. We apologize for any inconvenience caused.

 

thank you

Rahul

 

Update: 

 

The reason for the Bankserv failure was determined to be an ISP failure on Banserv's side.

Bankserv will be switching over to a DR site in case of failures and Peach Payments is taking steps to ensure that our transactions are also routed to the DR site in case of future failures from Bankserv.

Have more questions? Submit a request

Comments

Powered by Zendesk