April 30 - Incident Report

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Incident Type: red - service disruption

Incident Timeframe: 30. April 2014 since 16:00 UTC

 

Affected Systems:

ALL - All Systems

 

Description of the Issue:

Dear customer,

Since above mentioned timeframe our DNS provider Ultradns/Neustar confirms internal issues regarding DNS resolution. This might result in temporary unavailability of our services depending on your geographic location. We are in constant contact with the DNS provider who is working on fixing the problem.

We will keep you updated on this.

 

We apologize for any inconvenience caused.

You Peach Payments Team

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