How do I download a proof or refund or proof of 3DS?

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Follow the steps below:

  • Login to the Recon System on https://recon.peachpayments.com/ (using the same credentials as those used on the BIP)
  • In case you are asked to be given permission, please send a message to support@peachpayments.com and we will provide you access
  • Once logged in: Click on “Transactions” to the far left, then you enter the unique ID of the refund transaction (found at this RF-transaction in the BIP). See explanation below.
  • Click “Get Transaction”. This will display the transaction details for the data entered
  • Click on “View”, then in the Summary box, click on “Document Download” to the right to download the document

 

How do I get the unique ID of the refund?

  • Find the transaction in the BIP and open it
  • Click on the Actions-tab and select the refund (RF), by clicking on the timestamp
  • You'll find the Unique ID under Summary

 

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