This article gives an orientation on the relevant features, to assist with payments operations, once a merchant has gone LIVE.
This covers reconciliation (recon), settlement (deposit of sales into business account) and reporting.
Viewing transaction status and reporting
With regards to reporting, you have access to a recon dashboard and BIP,
To see what you have been charged, on a monthly basis, you will receive an invoice which contains a tally of all relevant transaction types and corresponding costs.
While setting up with Peach payments, you would have confirmed 2 email addresses, to which the below emails will be sent. Please contact email@example.com to add or change any of these.
- Technical notification emails
- Recon emails
- Invoice emails
Settlement (applies to Nedbank merchant account)
You should receive settlement on a daily basis from Nedbank. What you make online today, will reflect in your bank account within normal bank clearing periods (typically 1 day),
if your business account is not with Nedbank. The reference for this batch settlement would typically have your Nedlink merchant number and a cycle number as reference. The cycle number also tells you which date the settlement applies to.
Go to https://recon.peachpayments.com
Access your recon data with your existing BIP Username and Password (You may be redirected to contact firstname.lastname@example.org to activate your account)
Using the Recon system
Once you have logged in you will be able to see your "Dashboard" for the month
The menu on the left allows you to access the recon batch data or individual transactions.
Recon Report - to access your recon batch reports (to match your bank account settlements)
Transactions - to search for individual transactions using our UniqueID or your transaction / order Id