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Office Hours: Monday to Friday - 8.30AM to 5.30PM
Updates and Notifications
Service Updates
- ★ RESOLVED Notification - Apr 21 - Nedbank transaction timeouts
- ★ Incident Notification - Apr 21 - Nedbank transaction timeouts
- RESOLVED - Apr 12 - Nedbank transaction timeouts
- RESOLVED - Incident Notification - Apr 12 - Nedbank transaction timeouts
- RESOLVED - Incident Notification - Nedbank processing affected between 10:43 AM and 11:01 AM
- Root Cause Analysis - Mar 23 - Resolved problem with Peach Processing
Service Upgrades
- ★ New version of iOS SDK (v1.7.9) released
- Upgrades to Mobile SDK
- CopyandPay upgraded to version 4 - Whats new!
- PayPal now available through Peach Payments
- Bankserv (3DSecure) Timeout increased to 35 secs
- Budget Period facility on Nedbank merchant account now available!
KnowledgeBase
REST API / Smart Payments Platform
- 3DSecure testing with REST API
- Authentication IDs for REST API
- Automatically detect card brand in Smart Payments Widget
- Change amount of transaction after Smart Payments Widget is loaded
- Change labels in Copy and Pay Widget
- Determine Transaction Status from Result Code
CopyandPay v4
- ★ Support for CopyandPay version 3
- ★ What's new in COPYandPAY version 4?
- ★ Upcoming improvements in COPYandPAY v5
- Use the widget to store custom information for retrieval after payment (aka pass through)
- Go LIVE with Copy and Pay
- Recommended Parameters to include in Generate Token Request
Basic Concepts
- Payment notifications from Peach Payments
- Nedbank Monthly e-Statement
- How to determine what the issuing bank is
- Diners Club Set-Up Process
- AMEX Set- Up Process
- Setting up TEST / Sandbox account for PayPal
Mobile and In-app payments
- Problem in embedding the Peach SDKs into app via sub-frameworks
- Store card data for token created in mobile SDKs (iOS and Android)
- Identify a mobile transaction for 3DSecure exemption
- 3DSecure requirements on mobile
- Subscriptions using the In-app SDK
- Reuse token created with SDK on your website or for subscriptions
WooCommerce Plug-in
- Enabling PCI Compliance with Peach Payments plug-in for WooCommerce
- How to switch to LIVE mode
- Installation and Setup of plug-in
- Peach Payments plug-in for Woo Commerce
- SSL requirements and Warning messages
- Subscriptions FAQs and information for recurring orders
Advance Integration
- Monitor availability of Peach Payments platform
- All supported POST parameters for CopyandPay and WPF
- Load parameter missing or Format Error in XML API
- Budget Period parameter for Nedbank / iVeri
- How long is a Copy and Pay token valid?
- Verified by Visa and Mastercard SecureCode logo
Troubleshooting
- Some common declined transaction codes and reasons
- Error 700.400.700 when trying to execute a refund (RF) or capture (CP) transaction
- Encoding for special characters (&) in XML String
- User Authorization Failed - 800.900.300
- Why are transactions rejected because of invalid CVV / brand combination (100.100.601)?
- Why do I get a Javascript Error on the payment confirmation page?
Business Intelligence Platform (BIP)
Risk Management
- Can a user store the same card twice
- Determine which risk checks were triggered for transaction
- Does Peach Payments support ReD Shield?
- What do I do if I find a "manual review" transaction is in fact fraudulent?
- What if I know a card is used fraudulently but the acquirer has not blocked it?
- How do I verify that a transaction is fraudulent?